Stride Events Elevates Attendee Experience and Boosts Efficiency with Seatmap Pro Integration

In 2019, Stride Events, a U.S. based company that manages events like rodeos, concerts, and plays, was dealing with a key issue: its in-house seating chart solution was confusing for attendees. Users could only view one section of a venue at a time, which made it hard to visualize the entire space and select seats, especially in large arenas. This led to a poor user experience, and with a small team focused on other tasks, Stride Events didn’t have the capacity to build a new seating tool from scratch.

Hyrum Oaks, Stride Events’s co-founder, knew they needed a better solution that could improve the seat selection process without disrupting their workflow. After considering several options, they chose to integrate Seatmap Pro, a venue visualization platform designed for ticketing systems. Seatmap Pro solved their problem by allowing users to view the entire venue at once, zoom in on specific sections, and easily select seats.

The integration process was smooth and fast. With one developer leading the effort, the Seatmap.pro API was fully integrated into their platform within 4 weeks. Customization was simple too, as they were able to adapt the platform for different event types, such as renaming “seats” to “booths” for trade shows.

The benefits were clear right away. Attendees found it easier to select seats, thanks to the full-venue view and intuitive navigation. For the team, venue setup became significantly faster. What used to take hours to create complex seating charts now took under an hour, and modifications could be done in minutes. This allowed Stride Events to save time and focus on expanding their event offerings.

When Stride Events hosted larger events, such as one with 20,000 attendees, Seatmap Pro handled the load efficiently, with minimal performance issues. The platform’s flexibility allowed them to easily adjust seating maps for different types of events, and it continued to perform well as the company grew and took on more complex challenges.

Hyrum described Seatmap.pro as the ideal solution for their needs. It improved both the user experience and streamlined internal operations, making it easier for their small team to manage seating for a wide range of events. For any company needing a fast, flexible seating platform, Hyrum confidently recommends Seatmap Pro.

With faster venue setup, an improved attendee experience, and a platform that scales smoothly, Stride Events has found a reliable solution in Seatmap Pro that allows them to focus on what they do best—delivering great events.

Ready to elevate your event experience like Stride Events? Discover how Seatmap Pro can transform your venue visualization by requesting a demo today!