Interactive seating charts let users choose seats visually, reducing confusion and helping customers complete their purchases. Seatmap Pro provides this using a modular, API-driven setup that integrates into existing ticketing systems without major system changes.
How the System Works
Seatmap Pro separates editing, rendering, and booking logic into distinct parts:
- Editor: Build and maintain venue layouts with sections, rows, and custom properties.
- Booking Renderer: Displays the seating chart on your website and handles user interactions like zooming and selecting seats.
- Admin Renderer: Allows staff to update seat statuses or apply bulk changes.
- Booking API: Manages seat locks, reservations, and real-time updates.
This structure lets you create a venue layout once and reuse it across events through simple API calls.
Integration Workflow
1. Venue and Event Setup
Create a venue visually in the Editor, then link it to an event via a single API request. Pricing can come from the Seatmap Pro schema or from your own system.
2. Frontend Embedding
Initialize the renderer with a public key and event ID. It handles all interactions and exposes callbacks so you can connect it to your checkout process.
3. Backend Coordination
The API locks seats when users proceed to checkout and sends updates to the frontend immediately, avoiding the need for polling and reducing the risk of double-booking.
4. Admin Tools
Operators can update seat statuses or apply bulk changes in the Admin Renderer, with results visible instantly.
Why It’s Useful
Developers can integrate the system quickly, and venues only need to be modeled once. The API handles real-time seat management, so you don’t need to build custom locking or synchronization logic. The result is a more reliable booking flow without extra infrastructure.
If you'd like to see the full workflow, check the attached video or request a demo.
